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AromaPlan

Accessibility Statement

AromaPlan wants everyone to be able to discover, choose and buy our fragrances and diffusers, regardless of ability or the technology they use to browse.

1. Our Commitment

We are continually improving the user experience of aromaplan.com and applying the relevant accessibility standards as we design, build and update the store.

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with visual, auditory, motor, cognitive and speech disabilities.

2. Conformance Status

aromaplan.com is partially conformant with WCAG 2.2 Level AA: some parts of the content do not yet fully meet the standard. Accessibility is an ongoing effort, and we review the store regularly to find and fix barriers.

3. Accessibility Menu

Every page has an accessibility menu, opened by the round button in the bottom-right corner of the screen or by pressing Tab right after the page loads. It lets you adjust the store to your needs:

  • Content: bigger text, bigger cursor, image descriptions on hover, line height, hide images, readable fonts, a dyslexia-friendly font and stop animations (which also pauses videos and carousels).

  • Colors: invert colors (photos and videos keep their real colors), brightness, contrast, saturation and color filters.

  • Navigation: reading line, reading mask, highlight links, a text reader that reads aloud what you click or focus, and a page structure view to jump between headings, page regions and links.

Your choices are saved in this browser and applied on every page until you change them or select "Reset Settings". The menu is a convenience: it does not replace the assistive technology you already use, and the store is built to work with it.

4. What We Do

  • Semantic page structure, with headings and landmarks (header, main content and footer) that assistive technologies can navigate.

  • "Skip to content" and "Skip to footer" links, available from the keyboard at the top of every page.

  • Keyboard access to menus, search, the cart and checkout, with a visible focus indicator.

  • Text alternatives for product images.

  • Labels on icon-only buttons, such as search, favorites, account and cart.

  • Pause and play controls on the home page carousel. Background videos are muted and can be stopped with the "Stop Animations" option.

5. Compatibility

The store is designed to work with recent versions of Chrome, Safari, Firefox and Edge, on desktop and mobile, and with the screen readers and zoom tools built into these platforms. Older browsers may not display every feature correctly.

6. Known Limitations

Despite our efforts, you may find some limitations. The ones we know about are:

  • Some content is provided by third parties, such as the payment form (Stripe), address suggestions (Google) and newsletter sign-up forms. We choose partners that invest in accessibility, but we do not control how their content is built.

  • Some user manuals are PDF files that may not be fully accessible. If you need a manual in another format, contact us and we will help.

  • Promotional videos do not have captions or audio description.

7. Feedback and Assistance

If you have difficulty using any part of the store, or need help to find a product or place an order, please contact us. Tell us the page and what happened, and we will help you by phone or email while we work on a fix.

We aim to respond to accessibility feedback within 2 business days.

Last updated: October 22, 2026.